After starting his career in marketing strategy & research, Frank has specialized in social listening and related social research methodologies for the past 12 years, becoming a recognized leader in the emerging Social Intelligence space. Due to his accomplishments building out these capabilities for brands such as Audi, Hilton, and now Nestle USA, as well as founding the Social Intelligence Practices at agencies such as MediaCom and consultancies such as NorthStar Solutions Group, Frank has recently been recognized for the third time by the Social Intelligence Lab (the leading global trade organization in the space) as a Global Social Intelligence Insider 50 award winner, which now puts Frank amongst an exclusive group of Social Intelligence Lab Global Hall of Fame members.