To make the most of your marketing budget, it's important to have accurate attribution. Luckily, CTM is the perfect tool for building a clear picture of your attribution. Check out this video for a quick refresher on how it's done: #calltracking #marketingspend #paidmedia
CallTrackingMetrics
Telecommunications
Millersville, Maryland 3,656 followers
Attribution software that helps marketers make confident, data-backed decisions.
About us
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. CallTrackingMetrics has also been recognized in Inc. Magazine's 5000™ list of fastest-growing private companies, Capterra's Top 20 Call Center Tools report, and as a leader on G2 Crowd for both CCaaS and Inbound Call Tracking solutions.
- Website
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http://www.calltrackingmetrics.com
External link for CallTrackingMetrics
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Millersville, Maryland
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Call Tracking Software, Call Attribution, Conversation Analytics, Call Center Software, Call Management, Intelligent Automation, and AI
Products
CallTrackingMetrics
Call Tracking Software
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Integrations with systems like Google Ads & Analytics, Salesforce, Facebook, Zendesk, and Microsoft Dynamics ensure that call conversions are seamlessly integrated into existing sales and marketing processes. CallTrackingMetrics has also been recognized in Inc. Magazine's 5000™ list of fastest-growing private companies, and as a leader on G2 Crowd for inbound call tracking software and CCaaS solutions.
Locations
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Primary
231 Najoles Rd
Ste. 500
Millersville, Maryland 21108, US
Employees at CallTrackingMetrics
Updates
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ICYMI ⬇️ Thanks to all who attended our first-ever Demo Day, connecting technology vendors, enthusiasts, and practitioners in the behavioral healthcare & addiction treatment industry. We look forward to seeing you at #NAATP24!
We are excited to share the replay of Lightning Step's presentation at the recent "Tech That Connects: Behavioral Health Demo Day" event hosted by CallTrackingMetrics! ⚡ Our very own Tina Boushehri, Director of Sales at Lightning Step, delivered an insightful and engaging session on how our all-in-one EMR/RCM/CRM platform is revolutionizing the behavioral health industry. 🩺💻 Tina shared her journey and passion for improving the quality and accessibility of healthcare services and how Lightning Step's technology is making a real difference in the lives of patients and providers alike. 🌟 A big thank you to Dan Kunz, Sales Engineer at CallTrackingMetrics, for hosting this fantastic event and bringing together innovative companies in the behavioral health space. 👏 This demo day was the perfect lead-up to the highly anticipated #NAATP24 conference, which kicks off this Sunday. If you're attending, be sure to stop by Lightning Step's booth to learn more about our groundbreaking platform and how it can transform your behavioral health practice. 🚀 Check out the full recording of Tina's presentation below, and don't hesitate to reach out if you have any questions or would like to schedule a demo.💡 #BehavioralHealth #HealthcareTechnology #LightningStep #CallTrackingMetrics #NAATP24 National Association of Addiction Treatment Providers - NAATP
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☀️ Speaker highlight: Donald Prince, MBA Donald "DJ" Prince serves as the Vice President of Marketing at Guardian Recovery, bringing a wealth of experience from his tenure at various addiction treatment centers where he spearheaded marketing initiatives. Over recent years, he has carved a niche for himself as a recognized authority in addiction treatment marketing, mastering areas like Paid Media, SEO, Call Center Development, CRM Integration & Brand strategy. DJ holds an MBA from the University of Florida - Warrington College of Business. ➡️ Join us at 4:30PM ET / 1:30PM PT to catch the tail end of 🫶Tech That Connects: Behavioral Health Demo Day! Jason Smith will be chatting with Donald Prince, MBA about how cutting edge facilities like Guardian Recovery are harnessing technology to scale efficiently, improve alumni outcomes, and improve processes. Register now: https://lnkd.in/eYB8V9xm #BehavioralHealth #AddictionTreatment #MarTech
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🔐 Is your patient information safe and secure? Mental Health Awareness Month 🧠 is a good time to remember that patients entrust their providers (and the companies partnering with their providers) with deeply private medical and financial information. Since the passing of the Health Insurance Portability and Accountability Act (HIPAA) in 1996, healthcare providers must comply with a wide range of security and privacy measures. ⭐️⭐️⭐️ We're proud to offer software trusted by medical professionals around the world that is both HIPAA-compliant and SOC 2 secure. But regulations change often, and reaching customers on the channels they use most frequently to communicate can come with its own challenges. 👉 That's why we created this free guide on staying relevant and compliant in healthcare marketing. Read it now for the latest on healthcare marketing dos-and-don'ts for privacy, security, and engagement. Download: ⬇️ https://lnkd.in/epaX8cmE #MentalHealthAwarenessMonth #HIPAAcompliance #HealthcareMarketing
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🚨 2 days left - get your free ticket now! ➡️ Save your spot: https://lnkd.in/eYB8V9xm Healthcare & treatment center pros, looking for ways to connect quickly with clients in need? Streamline client intake and processing? Protect privacy & maintain compliance? If so, join CallTrackingMetrics and our industry tech partners at 🫶Tech That Connects: Behavioral Health Demo Day! 📆 This Thursday, May 16th 🕐 Starting at 1PM ET 🔗 https://lnkd.in/eYB8V9xm #BehavioralHealth #MentalHealthAwarenessMonth #NAATP24
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📣 Healthcare marketers, don't miss this one-day event leading up to #NAATP24! Pop in for one demo, or stay all day — your choice. Client care is the priority. Get ready to discover the newest tools and technology designed to: 🤝 Connect you with clients in need ✨ Streamline client intake and processing 🔐 Protect privacy & maintain compliance 💡 Secure timely payments and easy billing 👩🏽💻 Individualize treatment journeys in-person and via telehealth 🎙️ PANEL DISCUSSION After the demos, join a conversation with in-house and agency behavioral health marketing professionals on the latest trends in behavioral health marketing strategies, with: Donald Prince, MBA, VP of Marketing, Guardian Recovery Tricia Moceo, CEO, Stodzy Internet Marketing 🤝 DEMO LINEUP Dazos - Samuel Hessler Alleva - Shelby Nelson Sunwave - Lindsay Beezley Rollover Rep - Tyler Laracuente Lightning Step Technologies - Tina Boushehri CallTrackingMetrics - Jason Smith 🔜 Save your seat: https://lnkd.in/eYB8V9xm #BehavioralHealth #SaaS
🫶Tech That Connects: Behavioral Health Demo Day
events.zoom.us
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⚡️ Lineup announced! Register for 🫶 Tech That Connects: Behavioral Health Demo Day on Thursday, May 16th. Client care is the priority! Get ready to discover the newest tools and technology designed to connect you with clients in need. Then, you'll be ready to meet us all in person at #NAATP24 in Denver. Who's Going to Be There? Dazos - Business intelligence tools platform for health care facility management Sunwave - Enterprise EMR platform for SUD and mental health treatment providers Lightning Step Technologies - Fully-integrated suite of behavioral healthcare EMR software Rollover Rep - 24/7 admissions extension for addiction treatment and behavioral health Alleva - Comprehensive EMR system with mobile app, video conferencing and more And your hosts, CallTrackingMetrics - your favorite call tracking platform Plus! After the demos, stick around for a conversation with in-house and agency behavioral health marketing professionals from Guardian Recovery, Ark Behavioral Health, and Stodzy Internet Marketing on the latest trends in behavioral health marketing strategies, tools, and tech. It's all happening virtually on Thursday the 16th. Join us! https://lnkd.in/e83ErKr6 #BehavioralHealth #EMR #MentalHealthAwarenessMonth
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💡Three years ago, 19.4 million U.S. adults had both a mental illness and an illicit drug or alcohol use disorder. That's 7% of the adult population. Only 53% of them received treatment...and for only one condition. The other 47%? Never received either service. May is Mental Health Awareness Month, and for many organizations, it's an opportunity to highlight the many challenges addiction treatment centers and behavioral health facilities are facing. From client admission and care to the tech and admin needed to successfully maintain a top-notch treatment center, their needs are wide-ranging. Today, over 17,000 facilities are operating in the U.S. dedicated to substance abuse treatment - and we're proud to be a software partner to leaders across that industry. 🤝 As a call tracking and marketing solutions provider, our software helps clients find the right treatment center for them, and for those facilities to remain visible and accessible to those in need. 👉 Ready to find out more? Read on to find out how you can use tracking for better client intake and treatment outcomes. #addictiontreatment #behavioralhealth #softwarepartner #naatp https://hubs.li/Q02wpzj80
How can call tracking technology be used in the addiction treatment industry? | CallTrackingMetrics Blog
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CTM is so honored to have been awarded the Leadership in Social Responsibility Award last week by The Arc Central Chesapeake Region! The Arc promotes and protects the human rights of people with intellectual and developmental disabilities. They’re the center of our annual holiday giving campaign, and we couldn’t be more excited and humbled by this recognition. Our employee-led Community Outreach program is made possible by our founders’ desire to make a difference in the community. One of our core mission values is that “We Are Community Driven,” and this recognition affirms that we’re living out that value. Team members have shown up strong already in 2024 at our partnerships with Days End Farm Horse Rescue, Inc., Anne Arundel County Food Bank, Maryland Food Bank, Chesapeake Bay Foundation, and The Arc. We are grateful to these organizations for the work they do every day, and for welcoming the CTM team to be a part of it. #CommunityDriven #Volunteer
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Check out the best in behavioral healthcare tech tools and platforms at our demo day on May 16, starting at 1pm EDT! See live demos of today's best-in-class behavioral tech to: 🤝 Connect faster with clients in need ✨ Streamline client intake and processing 🔐 Protect privacy & maintain compliance 💡 Secure timely payments and easy billing 👩🏽💻 Individualize treatment journeys in-person and via telehealth Ready to offer the best treatment plans *without* sacrificing organizational efficiency or outcomes? Because if so, you won't want to miss this event! Full speaker & vendor lineup will be announced next week, so mark your interest on this event to be notified! #BehavioralHealth #MentalHealthAwareness #SaaS
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