Name
Fix the 6 Connections Killing Your Marketing ROI
Date & Time
Wednesday, September 23, 2026, 11:30 AM - 12:15 PM
John Triplett
Description

In this session, you’ll discover the six connections between your media, creative, technology, and data teams where value leaks before you ever get to a fix. Going through each connection one at a time, we’ll uncover why this happens, what it's costing you, and the fix. You'll leave with six concrete actions for each connection that you can start before next Monday, plus a real read on why AI-driven search makes fixing this urgent now instead of eventually.
 
Your media team is happy with their platform metrics. Your creative team is happy with their engagement numbers. Your data team is happy with their dashboards. Everybody's happy, yet your marketing efforts still aren’t converting the way they should.
 
That's because the real damage isn't happening inside any one of those four pillars, it's happening in the six places they're supposed to connect and don't. Media spend that never makes it into your measurement system. Engagement that nobody downstream ever sees. Segmentation your creative team never gets to use. Six specific, findable leaks, and most marketing organizations have all six running at once without realizing it.
 
If your media, creative, technology, and data teams are all doing good individual work and your results still don't add up, this is the session that tells you why.

After this session, you'll be able to:

  • Identify the six handoffs between media, creative, technology, and data where marketing value is most often lost.
  • Diagnose your weakest connection and take immediate action to improve it, without adding new hires or tools.
  • Understand why repairing the connections between channels creates more leverage than optimizing an individual channel in isolation and put it into practice.
Location Name
Grand Ballroom - 1st Floor
Session Type
Next-Gen Operations & Infrastructure Track
Session Topic
Marketing Operations