Name
The ROI of Experience: How the Minnesota Vikings Turn Loyalty into Revenue
Date & Time
Wednesday, August 6, 2025, 3:15 PM - 4:00 PM
Martin Nance Greg Swan
Description

From building fan rituals around the team’s Winter Whiteout game to launching a personalized Season Ticket Member Hub, the Minnesota Vikings are laser-focused on delivering memorable customer experiences - on and off the field - that drive loyalty and impact revenue.

During this engaging Fireside Chat with Martin Nance, CMO of the Minnesota Vikings, you’ll get a behind-the-scenes look at how the team creates culturally relevant campaigns that build lasting relationships and fuel business growth.

The best ideas often come from industries outside your day-to-day, so come ready to be inspired and to take away fresh ideas you can bring back to your own brand.

Location Name
101 (B-1)
Session Type
Customer Experience Track
Session Topic
Brand Loyalty