Name
Fix the 6 Connections Killing Your Marketing ROI
Date & Time
Tuesday, October 6, 2026, 11:30 AM - 12:15 PM
John Triplett
Description

A buyer downloads your implementation guide. Three weeks later he signs with your competitor. Nobody on your team notices he's gone.

Every team did its job. Media hit its numbers. Creative shipped on time. The tech stack logged every click. The dashboards updated. The deal still walked out the door.
 
In this session we work that case backward, one clue at a time, through the six connections between media, creative, technology, and data. That's where the value actually leaks. Media spend that never reaches your measurement system. Engagement nobody downstream ever sees. Segmentation your creative team never gets to use. A dashboard that already holds the answer and has no owner.
 
For each connection, you'll see how it breaks, what it costs, and how to fix it without a new hire, a new platform, or a reorg. You'll also see why AI-driven search turns this from a someday problem into a right-now problem. When buyers get their answers before they ever click, you get fewer signals, and every signal you miss costs more.
 
You'll leave with one concrete action for each of the six connections, ready to start Monday.
 
After this session, you'll be able to:

  • Trace a lost deal back to the exact handoff where it broke, across media, creative, technology, and data.
  • Find your weakest connection with six quick tests, and fix it without adding headcount or tools.
  • Show your leadership why fixing one connection moves more numbers than optimizing any single channel, and why AI-driven search raises the cost of waiting.
Location Name
Marquis D
Session Type
Next-Gen Operations & Infrastructure Track
Session Topic
Cross-Functional Alignment, Marketing Operations