It is important that customers always receive a response from websites with contact forms, order forms or e-commerce solutions, but it has become increasingly difficult to make this happen every time!

During this session, I’ll walk you through how to solve these common delivery issues that arise (i.e., through 3rd party email services and so on) and explain the importance of implementing email authentication methods (i.e., SPF, DKIM, DMARC and the like).

You’ll leave with insight that improves your website’s customer experience.

Actionable tactics you can apply after this session:
- Know how mail is actually sent from a web server and improve email deliverability.
- Understand and diagnose the typical causes of when you're no longer receiving mail.
- Use recommended tools to prevent problematic email issues from happening to your site.