Kelli Ottmers is an organic social media and public relations specialist with a proven track record in developing engaging digital content and crafting impactful moments for customers.

Aligned with Southwest Airlines' core values of being the most loved, efficient, and profitable airline, Kelli works in-house with a small but mighty team dedicated to curating proactive organic social media content to cultivate the most loved, engaged, and followed social media channels.

Beyond just telling stories, Kelli excels in real-time activations that celebrate Customers and create stories that captivate and inspire audiences nationwide.